The working version (COORDINATION DRAFT) AS/EN9100/ 9110/9120 was published for stakeholders‘ comments in July 2015. By June 2017 at the latest, certification bodies will only conduct audits and issue certificates under AS/EN9100/9110/9120:2016. Audits and certificates under AS/EN9100:2009, AS/EN9110:2015 and AS/EN9120:2010 will then no longer be available.
The transition phase will be concluded in September 2018.
Transition of previous certification will be effected under the “Supplemental Rules” – the current draft version of which can be viewed on the IAQG / OASIS website
The revised version of the AS/EN9100-series standard will be divided into ten sections:
The new draft is designed to make the standard more generally valid and improve its applicability in the service sector. For this reason the previously used term “product” will be replaced by “product and service” where the text specifically refers to results to be supplied to customers.
The AS/EN9100/9110/9120 standards previously supported the introduction of a process approach for the development, implementation and improvement of efficiency of a quality management system. The new revision proposal addresses this in more detail in Section 4.4 “Quality management system and its processes”. The input and output of each process must be defined. In future, measurement of performance indicators, assignment of responsibilities etc. will be specified.
Risk and preventive action
The defined structure does not include specific requirements concerning “preventive measures.” This is because the function of “preventive instrument” is among the main purposes of an official management system (risk prevention). Prevention is dealt with in the various sections and sub-sections of the draft. Emphasis on a risk-based approach is embedded in many areas of the draft, from “Risk-based thinking” described in Section 1.3.3, “Leadership – General” (Section 5.1.1) and a dedicated sub-section in 8.1.1 “Operation risk management” to risk-based approaches of “Operational planning and control“ (Section 8.1) and “Management review” (Section 9.3).
“Documented information” covers terms previously in use such as “documents and records” with the aim of increasing stakeholders’ flexibility. This also applies to process documentation; companies are free to define the level of detail in which their processes are documented. The process instructions previously defined by the standard are no longer required.
Responsibility of management
“Responsibility of management” will be strengthened; the previous responsibilities of a quality management officer (QMO) will rest with top management.
The scope of the “management review” will be extended by the addition of “alignment with strategic orientation of organization”, consideration of “relevant interested parties” and “assessment of risks and opportunities” at strategic level.
The transition phase will be concluded in September 2018. We recommend a timely upgrade to the new standard as part of the audit cycle. As of June 2017, audits and certification under the previous standards of the AS/EN9100 series will no longer be possible.