Training Approach for Behavioral and Performance improvement Program.
We provide personalized service and act as extensions of your team. Here’s what else we do differently.
Our approach, if we put it in simple form, is IDDDEA
Identify, Define, Develop, Deliver, Evaluate, Action
- Identify training needs
- Define it clearly to Develop a right training
- Develop it in a way that helps trainers to deliver
- Deliver to ensure effective actions
- Evaluate to what extent the ACTIONS are implemented post learning.
Customized Training Solutions
We analyze and evaluate training needs of individuals, groups, teams and the whole organizations at times to help them improve their performance that can give them a cutting edge advantage and bring transformation in their culture and business
- Our training programs are designed specifically in accordance with your needs and tailored to suit your organizational goals and culture
- Embedded Learning and Follow Up
- Our trainers align all programs and coaching with corporate KPIs and goals to contribute to an improvement in organizational performance
- We conduct individual 1 hour follow up coaching sessions with each participant after each program to solidify learning outcomes. Individual coaching is a powerful tool to enhance employees’ performance by helping them become more effectively achieve targets and KPIs
- We provide you with a dedicated, qualified Workplace Trainer and Certified Professional Coach who knows your business, your people, your culture and understands your training needs
- You receive access to your trainer on site regularly to provide follow up coaching and refresher training
- You develop a strong relationship with your trainer who then acts as an extension of your team, establishing rapport and familiarity with your staff and building trust
- Prior to commencing training, would consult with your organization to conduct a training needs analysis, identify specific training objectives, establish measurement parameters and confirm the content of the training.
Our Approach to Training
We work closely with clients to establish long term relationships where our aim is to act as an extension of your L&D team. We therefore immerse ourselves into your organization to understand your values and culture.
Our training solutions are personalized, specifically tailored to suit your particular team’s needs and requirements.
Our approach to training is that it is about facilitating learning, and not teaching.
We adopt the view that as adults we all learn differently and absorb information in our own unique ways. As facilitators our approach is not to just stand at the front of the room preaching theory and spouting management models.
We encourage discussion, reflection and use practical activities and role plays to cement the learning. At all times we link any theory to real-life practice and examples so the content is relevant and practical for your organization’s particular work environment.
Long term learning and development Options
To provide our clients with even more savings Academy offer a 8-12 month training engagement package enabling organizations to access savings of over 40%.
The benefits of Academy’s 12-month training package are extensive, including the ability to access 12 days of private on-site training throughout the year at the timing, duration and content of your choice. You also get training programs which are designed specifically in accordance with your needs and tailored to suit your organizational goals and culture and the option of payment plans.
- Personal Development Programs including:
- Sales Training
- Time Management
- Effective Communication
- Customer Service
- Telephone Techniques
- Continuous Improvement
- Team Effectiveness
- Leading and Managing Teams
- Conflict Resolution
- Leadership Fundamentals
- Managing Performance
- Coaching & Motivating
- Changing Attitudes
- Emotional Intelligence
- Presentation Skills
- Team Building
- Cultural Diversity
- Manual Handling
- Goal Setting & Action Planning
- Managing Change
This is not a complete list of the trainings that can offer. Our team are highly skilled across many areas of business and personal development and can build a program specifically for your needs.