Mumbai, January 10, 2013: TÜV SÜD South Asia, today announced the launch of its toll free number 1800-210-1000 with an aim to create a one point contact for their customers in India. By dialling the simple toll free number 1800-210-1000, existing as well as potential customers can speak to company representatives who will guide users to sector specialists at TUV SUD and help them seek consultancy on their testing, inspection and certification needs across a wide range of sectors from agriculture to aviation.
The toll free number has been announced to augment the email helpline email@example.com that has helped the company diligently improve communication with consumers, routing them to relevant sector experts. “Increased number of consumer touch points has proven to be highly impactful for our business. Consumers are getting more interactive by the day and now prefer to have a dialogue before finalizing their course of action. The toll free number has been launched with an aim to enhance consumer service levels.” said Mr. Niranjan Nadkarni, Chief Executive Officer of TÜV SÜD South Asia.
The past six months have seen TÜV SÜD’s business grow substantially with the company inaugurating its 11th state of the art consumer product testing lab in India at Gurgaon. The company employs over 1000 people in India and plans to increase its workforce in the future owing to the rapidly expanding business. Backed by efficient marketing strategies and world class services, TÜV SÜD plans to grow its business by seven times in the next seven years and the launch of the toll free number is a step towards it.